ACTIVENALIVE ships sportswear and activewear from India. These timelines and conditions apply to orders placed through activenalive.com.
Free Shipping
Free standard shipping is available on domestic orders above ₹1,000. Any applicable shipping charge for smaller orders will be shown at checkout before payment.
Order Processing
- Orders are processed within 24 hours, subject to payment confirmation and product availability.
- Orders placed on a public holiday may be processed on the next working day.
- If an item is unavailable or delayed, ACTIVENALIVE will contact the customer using the order details.
Delivery Timeline
- Domestic orders are normally delivered within 3 days from the date of dispatch.
- Available courier and tracking details will be shared after dispatch. Tracking may take up to 24 hours to become active.
- Remote locations, severe weather, public restrictions, incorrect addresses or courier disruptions may affect delivery. We will assist with tracking and resolution.
Delivery Address
- Please provide a complete address, landmark, mobile number and PIN code. Couriers cannot deliver to a P.O. Box.
- Address-change requests must be sent within 24 hours of placing the order and before dispatch.
- If delivery fails because an address is incomplete, incorrect, refused or unavailable, any re-shipping charge will be payable by the customer.
Transit Problems
If a parcel appears lost or damaged in transit, contact ACTIVENALIVE promptly with the order number and photographs where applicable. We will investigate and provide the appropriate remedy under our Return and Exchange Policy and applicable consumer law.
Shipping Support
- Phone: (+91) 8448435820
- Email: customer@activenalive.com
- Support hours: Monday to Saturday, 10:00 AM to 7:00 PM
Last updated: 3 August 2026.